Approvals can stall when someone misses a deadline.
With this update, you can send automated reminders to approvers and escalate overdue approvals to a designated escalation owner - ensuring your approval process never stalls! 👇
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What’s New?
1. Automated Reminders:
Approvers will now receive timely, automated reminders before and around the approval due date. This gentle nudge helps make sure no workflow item is missed or delayed.
2. Auto-Escalation:
If the approval deadline passes without action, the workflow item is automatically escalated to a designated escalation owner/Super Approver. This ensures approvals don’t get blocked and are promptly addressed.
3. Flexible Reminder Schedules:
Set up multiple reminders and escalation notifications both before and after the due date. You can fully customize the timing and frequency - such as 10, 7, 3, and 1 day(s) before due, or 1, 3, 7 days after the due date.