Credit note download CSV file is not showing correct status
closed
Shubham from Refrens
Hello Tanya Mehra As discussed on the call, we attempted to reach your manager at the number ending in "907" via both call and WhatsApp, but haven’t received any response.
Could you please ask them to reach out to our team at +91 97394 32668 so we can provide immediate assistance with this issue?
Tanya Mehra
Dear Team - The issue is still not fixed.
Shubham from Refrens
closed
Tanya Mehra
Shubham from Refrens Dear Team - The issue is still not fixed.
Shubham from Refrens
Hello, Tanya Mehra Could you please check the issue you raised with the credit note status. It has been resolved from our end please revert if the issue still persists with you.
Tanya Mehra
Shubham from Refrens you just closed the ticket for the sake of closing the ticket
Shubham from Refrens
Tanya Mehra: Apologies for the confusion. Our team has already resolved the issue from our end. One of our executives will connect with you shortly to verify the issue and provide any additional assistance needed.
Vaidik from Refrens
Hi Tanya Mehra: apologies for the delay. This will be fixed in the next couple of days.
Tanya Mehra
Dear Team - What's the update on this issue? It's close to 6 weeks now.
Vaidik from Refrens
in progress
Vaidik from Refrens
Hi Tanya Mehra: This should be done by next week. We'll update it here once released.
Tanya Mehra
Vaidik from Refrens What's the status on the resolution to this request?
It's already been more than 4 weeks I have raised this concern.
Tanya Mehra
Dear Shubham - What's the status on the resolution to this request?
Shubham from Refrens
under review
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